A: After placing an order, please contact customer service immediately to pick up the goods or pay.

A: All products on this site are shipped by real customer service online.

A: Yes! Yes! Yes! We have emphasized many times that buyers often provide [ incorrect ID and password ], and most websites require you to provide a [ mailbox verification code ] when logging in to recharge.

You don't take the initiative to contact = Unable to provide verification code = Unable to log in , does the customer service have to guess the verification code?

A: For all the goods in this store, buyers are required to [ actively contact customer service ] after payment. The goods will be shipped only after secondary verification and confirmation by customer service. [ Failure to contact will be deemed as no one to pick up the goods, and the paid orders will be temporarily frozen ] until the buyer comes.

A: You can choose one of the following software to contact customer service to pick up the goods

【Wechat】【WhatsApp】【LINE】

A: We will not contact you proactively, nor will we ship through methods other than these two softwares .

A: If you cannot use the above contact information , please do not purchase!

A: This site only uses [Wechat] [WhatsApp] [LINE] , these three APPs for manual delivery. The official account cannot add you as a friend on its own, even if it knows your ID, it cannot add you as a friend. Therefore, we will not actively contact you. You must take the initiative to contact us to pick up the goods.

A: Fraud is rampant and customer service requires a second verification of information. There is no reason for this to be our store’s rule, so please cooperate.

A: Our store does not ship automatically but manually.

A: During non-business hours [ no shipment, no reply ].

Opening hours: 12:30 AM to 11:30 PM, all year round

Customer service hours: 24/7 [ 12:30 AM - 11:30 PM ]